Ohio Insurance Department Reaccredited by Regulators
This press release says an independent review team of the National Association of Insurance Commissioners has reaffirmed that Ohio’s insurance department has “adequate statutory and administrative authority” to do its job.
“To be reaccredited – and with a high score(1) – reaffirms that effective systems are in place at the Ohio Department of Insurance to protect Ohio insurance consumers and to ensure that a healthy and competitive insurance marketplace is maintained,” Ohio Insurance Director Ann Womer Benjamin said.
I offer it to point up the circularity of state-based insurance regulation. The headline says “regulators” reaccredited the department, but in fact the NAIC is a trade group, based in Kansas City, Mo. Its members are the commissioners of the 50 states, D.C.(2) and the U.S. territories. So, on some level, the commissioners are policing each other. And while NASDAQ and the Big Board are also self-regulatory organizations, at least they report to a higher authority, the SEC. But that’s not really the main problem.
This is not to impugn the integrity of anybody, but just to point out that given this kind of insularity some assumptions seem to have wandered off base. I have a sneaking suspicion, for instance, that Mississippi and Louisiana’s DOIs are also accredited by the NAIC-sanctioned process, and with all respect to Commissioners Dale and Donelon, I’m not sure even they would say their offices were anywhere near capable of policing insurer market-conduct after Hurricane Katrina.
Commissioner Donelon’s top priority, as Notes! has noted, isn’t making sure Allstate pays, but making sure it stays. How does that work?
But even if “availability” weren’t an issue, Commissioners Dale and Donelon will be the first to tell you they aren’t capable — or even allowed, really — to help policyholders with claims. Their post-Katrina role has been essentially that of traffic cop, waving thousands of (the most extremely) unhappy insureds over to court. What did the courts do to deserve this? And, really, why are taxpayers funding an insurance-claims-resolution system?
I know both states have set up mediation processes, but, again, even my two commissioner pals will tell you that mediators’ powers are nothing more than hortative, to use a big word that I had to look up.
Right now, Jefferson, Orleans, St. Tammany and St. Bernard Parish courts, the Eastern District of Louisiana and the Southern District of MIssissippi are swamped. And, I’m (a bit) sorry to be critical, but don’t ask the commissioners or the NAIC how many Katrina-related lawsuits have been filed against insurers. The only person who has that is me.(3)
I’ll leave it there and put an Appendix on www.insurancetransparencyproject.com for hardcore ITP readers.
(1) A bit further down it says: “All scores are confidential.” That’s, I’m sorry, stoopid.
(2) Okay, Cool Texan?
(3) And ITP only has a rough idea. And if you think it was easy for ITP to collect this data, you clearly do not appreciate what ITP had to go through. ITP is a registered trademark(4). Void where prohibited. All claims referred to ITP Mediation Inc.
Founded in 1871, the NAIC is made up of the insurance commissioners of the 50 states, the massively important D.C. market and the five U.S. territories. Its purpose is to “provide a forum for the development of uniformity when uniformity is appropriate.” To me, this is an attempt to perpetuate the fiction that somehow insurance is a local business. Nobody believes that.
December 13th, 2006 at 1:01 pm
From someone who gets the ITP groove:
“A comment: I don’t know about other states, but here in Mississippi the ins. commissioner’s office cannot help you with unethical agents (a/k/a downright thieves). In fact, to quote our deputy director, “We aren’t the Better Business Bureau.” I’ve reported three agents in the last decade. The first time because I thought it would stop the thief, the next two just so I could say I tried. All three agents ‘voluntarily surrendered’ their licenses within six months of my reporting them, by the way.”
December 15th, 2006 at 9:42 am
Having been in insurance regulation for most of my adult life, I am aways courious that more is not made of the NAIC and state regulators attempts to maintain state regulation of insurance. If you simply review the NAIC initiatives over the last 5-8 years, its clear the motive is to give the appearance that state regulation is effective. Accrediation and uniformity are excellent examples. Neither effort can or will be effective because neither program was implemented to improve policyholder protections or to improve other areas of regulatory effectiveness. The simple fact is, most insurance commissioners and the NAIC are interested in the appearance of regulation and not real effective regulation.
Everybody knows - there is no justification for state based insurance regulation!
December 27th, 2006 at 6:13 am
[…] Now, contrast that with data about insurer performance. True, you can go to the site of the National Association of Insurance Commissioners, the regulators’ trade group (Huh?! What’s that mean?! See http:insurancetransparencyproject.com at this link.) Records there are a mere $10 — PER PAGE. Holy uncovered perils! Wow! […]